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FAQs
When will my order be shipped?
Orders are usually processed within 3–5 working days, unless otherwise stated on the product page. For made-to-order items, additional processing time may apply.
Do you ship internationally?
Yes, we offer worldwide shipping. Shipping rates vary by region. Please refer to our Shipping Policy for details.
How can I track my order?
Once your order has been dispatched, you will receive a tracking number via email.
You can track your shipment on the courier’s website
Are earrings and custom-made items returnable?
For hygiene reasons, earrings cannot be returned unless faulty.
Custom-made, personalised, or one-of-a-kind items are non-returnable, unless they
arrive faulty or incorrect.
