At TiTi.POEM, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

• Personal details (name, email, phone number, billing and shipping address)
• Payment information (processed securely via third-party payment providers; we do not store full payment details)
• Order history and customer support communications
• Cookies and analytics data for improving website performance

How We Use Your Information

• To process and fulfil your orders
• To provide customer support and respond to inquiries
• To send you updates and promotional offers (only if you opt-in)
• To improve our website and user experience

Sharing of Information

• We share information with trusted third parties only as necessary to provide our services (e.g., payment processors, shipping carriers).
• We do not sell or rent your personal data to third parties.

Cookies

Our website uses cookies to enhance browsing and analyse traffic. You can manage cookie preferences through your browser settings.

Your Rights

• Access, update, or request deletion of your personal data
• Withdraw marketing consent at any time
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access or disclosure. For questions about our Privacy Policy, contact us at support@titipoem.com