These Terms & Conditions govern your use of the TiTi.POEM website and the purchase of products from our platform. By using our website, you agree to these terms.

General Information

• TiTi.POEM operates as a marketplace where independent brands sell products directly to you.
• We reserve the right to update these terms without prior notice.

Orders and Payments

• Orders are confirmed once payment has been successfully processed.
• Prices are displayed in GBP and include VAT where applicable.
• We accept major credit/debit cards and other secure payment methods as listed on our website.

Shipping

• Please refer to our Shipping Policy for detailed information on processing times, delivery rates, and customs duties.

Returns and Refunds

• Returns and refunds are subject to our Return & Refund Policy.

Product Descriptions

• We make every effort to display accurate product information.
• Colours and sizes may vary slightly due to handmade processes or display settings.

Liability

• TiTi.POEM is not liable for delays caused by third-party couriers or customs clearance.
• Our liability for any purchase is limited to the amount paid for the product.

Intellectual Property

• All website content, including images, designs, and text, is owned by TiTi.POEM or our partner brands and cannot be reproduced without permission.

Governing Law

• These Terms & Conditions are governed by the laws of England and Wales.